Store Policies and Procedures
Thank you for shopping at Simply Mandys
Please read the following information carefully, as your access and use of the Site is conditioned on your agreement to and complice with the Terms. Your continued use of this Site will indicate your agreement to bound by the Terms as set forth below. Do not use the Site if you disagree with any part of the Terms.
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on return and replacement of damaged products policy.
The following terms are applicable for replacement of a product.
- NO REFUNDS OR EXCHANGES on Cosmetics or Hair products!!
- ORDERS MAY BE CANCELED if you have NOT received an email with shipping information (tracking number). If you, the client doesn't provide us with a correct email address to send you the shipping information, we will not be able to honor your request. (EXCULDES EXTENSIONS)
- HAIR EXTENSIONS PURCHASED ARE FINAL SALE NO REFUNDS, EXCHANGES OR RETURNS.
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If your product is damaged or spilled, you must provide pictures and/or videos for proof. Please email us at simplyymandys@gmail.com
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We are not responsible for ANY lost packages unless the tracking says that the package has been lost and not delivered.
- FREE GIFT will vary from time to time you will not receive the same gift as previous orders and/or if we are to run out of gifts, we will replace it with the store products for example eye lash case, pump, head band, shower cap, and many more.
